Who is MyCoach?
MY COACH is Kathy Harmon, a Certified Property Manager (CPM®), and an Accredited Residential Manager (ARM®). She started as a part-time caretaker and weekend leasing agent for a 270-unit apartment property in Minneapolis, eventually becoming owner of McKenna Management Associates, AMO®, a property management company with a portfolio of 5,000 apartment and condominium units.
Kathy has co-authored six industry-specific textbooks and delivered more than 31,000 hours of live training.
“I have been developing people for management for years and am such a big believer in personal development and knowledge!
I know everyone on our team is learning so much! Thanks again!”
Barb H., President
MY COACH is the essential educator and Kathy serves as a mentor for everyone who manages, leases, or maintains apartment properties, or who supervises apartment portfolios. The program uses a platform that blends videos with PowerPoint to deliver training directly to participants’ desktops, tablets, and mobile devices, supplemented with homework and comprehension assignments.
The MY COACH library provides training on such topics as “Developing and perfecting leasing skills” and “Handling marketing and resident retention challenges,” and extends to developing numerous professional skillsets, with legal instruction, hiring and coaching techniques, time management, building self-esteem; effective communication skills; emotional intelligence; and much, much more.
“I am confident you will be pleased with MY COACH. I have an extensive residential marketing and management history, having served 5,000 apartment units for 20 years, taught more than 3,100 seminars, as well as lectured property management, finance and marketing at the University of St. Thomas. What I love to do is teach and mentor frontline multi-housing personnel. That’s why I created MY COACH.
Please call or email me today and let me show you how your staff can be the most successful in the industry!”
Kathy Harmon, President and CEO
“I really enjoyed your presentation. The content is exceptional and delivering the training in this manner with the technology you have used is OUTSTANDING! The ability to learn both audibly and visually is creative and very effective. Your ideas, tips and techniques make the viewer successful! Thank You!!”
Christina, Regional Manager